Conversations & CRM

Omnichannel Shared Inbox & Team CRM

Manage all WhatsApp and Instagram chats from a unified workspace with structured submitted forms, sales pipeline CRM, and private internal notes.

Unify all channels into a single official cloud inbox

Review structured user submissions (Submitted Form) in clear tables

Private internal team notes hidden from end customers

Integrated CRM for sales pipelines and Meta 24-hour window compliance

Live System Operational Preview

● 100% Cloud Operational

app.meachat.com/shared-inbox

Conversations & CRM

Emad (+97366757174)

Bahrain · Arabic · +03:00

Direct Merchant Communication

What model and capacity are you looking for? Provide details to proceed.

Submitted Form Data:

Inquiry for Advertiser: I would like to purchase for 600 SAR

CRM Sales Pipeline

Stage: New Deal

Deal Value: 600 SAR

Lead Score: Warm 🔥

Outside 24H Window (Messaging available via approved Meta templates)

End chat fragmentation across personal phones. Instagram DMs, WhatsApp messages, and website chats gather in one team workspace.

Assign tickets to agents or departments (Sales, Support, Logistics) with granular role permissions and response time auditing.

Add internal notes visible only to teammates to coordinate order fulfillment or handover context smoothly.

Track deal stages, deal values, and lead warmth (Warm/Hot) while strictly adhering to Meta's 24-hour customer service window rules.

Depending on your tier, multiple team members can collaborate with real-time agent collision warnings.

Yes, managers can enable phone masking to protect customer data privacy.

Set up in 2 minutes, connect WhatsApp and Instagram, and take advantage of our free tier.