Conversational AI

Conversational AI Agents for Business & Operations

Build specialized AI agents for sales, support, deal qualification, and order tracking with native, verified integrations across WhatsApp and Instagram.

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Automated task delegation across Sales, Support, and Operations agents

Instant intent-based smart routing without manual intervention

Direct grounding in Knowledge Bases, PDFs, Google Sheets, and REST APIs

Seamless human escalation for high-complexity requests

Live System Operational Preview

● 100% Cloud Operational

app.meachat.com/ai-agents

Conversational AI

Knowledge Engine Grounding

Specialized Team

Catalog & Sales Agent Reads products, prices, and generates instant checkout links.

Knowledge Support Agent Parses PDFs and Google Sheets to resolve technical customer inquiries.

Intelligent Human Handover Transfers conversation to human agents with full context when needed.

Feature Capabilities in MeaChat

Single Conversation, Specialized Agent Team

Avoid one-size-fits-all chatbots. MeaChat lets you assign distinct agent roles: a sales agent for catalog lookup and checkout, a support agent querying knowledge docs, and an ops agent tracking orders.

Zero-Touch Intelligent Intent Routing

The platform analyzes inbound messages and routes them to the best-suited agent based on routing rules, allowing human agents to step in at any moment.

Directives & Behavioral Guidelines

Assign each agent a distinct persona and operational boundaries, with capabilities to update CRM custom fields, trigger team alerts, or invoke webhook endpoints.

Multi-Source Knowledge Ingestion

Empower agents with uploaded PDFs, real-time Google Sheets, live website URLs, or direct synchronization with your cloud store API.

Frequently Asked Questions about Conversational AI

Can I deploy multiple AI agents on the same number?

Yes, you can configure specialized agents for sales, technical support, and order tracking on the same WhatsApp Business number.

What happens if the agent cannot find the answer?

It transfers the conversation to human agents in the Shared Inbox and alerts the responsible team member.

How does AI token usage work?

Agents consume AI tokens. All paid tiers include generous monthly token allowances, with top-ups that never expire.

Ready to deploy Conversational AI for your business?

Set up in 2 minutes, connect WhatsApp and Instagram, and take advantage of our free tier.

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