Marketing & Retention
Broadcasting Center & Multi-Channel Campaigns
Launch official broadcast campaigns across WhatsApp, SMS, Facebook, and Telegram with real-time delivery and open rate telemetry.
Prerequisites:
- Approved Meta message template for WhatsApp broadcasts
- Opted-in contact list in international format
Implementation Steps & Visual System Telemetry:
01
Select Channel & Active Phone Number
Broadcast across WhatsApp, SMS, Facebook Messenger, and Telegram from a unified campaign interface.
Broadcast Channels & Active Account
Multi-Channel WhatsApp (Active) ✓ SMS Facebook Telegram
Active Sender: Silver Square Store (+966542966582)
+ Create CampaignWordPress Content AutomationSequences
02
Track 30-Day Campaign KPIs
Real-time dashboard tracking total sent messages, average open rates, completed campaigns, and delivery failures.
Campaign Analytics (Last 30 Days)
Telemetry Total Messages Sent
1,005 Sent
Average Open Rate
26.2%
Completed Campaigns
4 of 4 (100%)
Failed / Undelivered
12.5%
03
Target Audience Segmentation & Template Variables
Filter customer segments by location or purchase history and personalize messages with dynamic tags ({{name}}, {{coupon}}).
Audience Targeting & Dynamic Variables
Segmentation ✓ City: Riyadh & Khobar
✓ Active Customers (Last 30 Days)
✓ Tags: {{1}} Customer Name, {{2}} Promo Coupon
04
Live Campaign Monitoring & Export Actions
Detailed campaign execution log showing processing status, delivery %, and open % with options to export or resend.
Campaign Manager Execution Log
Operations | # | Campaign Name | Status | Processed | Delivered | Opened |
|---|---|---|---|---|---|
| 1 | Water Filters Promo 4 | Completed ✓ | 100% (992/992) | 86% (856/992) | 30% (260/856) |
| 2 | Water Filters Promo 3 | Completed ✓ | 100% (5/5) | 0% | 0% |
Pro Tips for Maximum Impact:
- Only broadcast to opted-in users to keep your quality rating high in the green tier.
- Include a clear opt-out button to comply with consumer protection regulations.
Frequently Asked Questions:
Q: How does WhatsApp open rate compare to email?
WhatsApp open rates average over 90% in the first 15 minutes, versus 15-20% for email.
Q: What happens if a broadcast is interrupted?
The cloud scheduler resumes automatically and logs delivery states per recipient.
Ready to deploy these features for your business?
Log in to your MeaChat dashboard and launch your operations in minutes.